What is the KST?
The KAIZEN Support Team, KST, is a group of individuals providing assistance and guidance to help realtors. KST members are responsible for addressing inquiries, resolving issues, and ensuring client/realtor satisfaction. They offer sales support, and typically have strong communication skills, problem-solving abilities, and a servant-focused mindset. KST members play a crucial role in maintaining positive relationships with the team/clients and they enchance the overall culture.
KST Mindset:
Excellent communication skills, both verbal and written
Strong interpersonal skills and ability to empathize with clients and realtors
Problem-solving abilities and a proactive approach to addressing issues
Patience and the ability to remain calm under pressure
Attention to detail and organizational skills
Technical proficiency and familiarity with relevant software or tools
Ability to work effectively in a team environment
It is important for KST members to be adaptable, resourceful, and dedicated to providing high-quality assistance to real estate agents. Continuous training and development may also be necessary to stay updated on industry trends and best practices in overall support.
Current KST Positions:
Visionary & Coach | Wyatt Graves
Team Leader | Randal Gremillion
Admin Assistant | Dillon Brashrum
Office Manager | Tabetha Lindsey
Mortgage Lender | Kristin Malarcher
Marketing Team | Tara Landry & Casey Belgard
